Magdalena Wojcik-Chrapala

Operations Manager

HSBC Service Delivery (Polska) Sp z o.o

I’m Operations Manager working for HSBC Service Delivery for 6 years. I’m responsible for maintaining and managing banking processes for 9 Business Partners across Europe in terms of 2 different Business Services delivered in our center, Data Entry and General Processing. This includes ensuring meeting agreed service level as well as improving existing processes.

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